OurTime launched in 2001 as a People Media web site, and today it’s one of the most popular senior internet dating sites about. It’s scores of users, a lot of positive reviews, many achievements tales under its gear, and something extremely friendly customer service team.

Listed below are 3 ways you are able to get in touch with the OurTime group and have a question, mention a problem, or report an insect.

Call 1-866-727-8920

The OurTime team are reached Monday through monday 8 a.m. to 5 p.m. Central opportunity, therefore does not matter if you are phoning with a free account concern, a billing concern, opinions for the website, to report a suspicious individual, or anything else.

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„OurTime is merely for men and ladies who tend to be 50 or more mature, and it is probably one of the most popular dating sites inside market due to its size…“
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Above all, it’s able to install OurTime when you look at the software shop and on Google Play or simply subscribe about homepage. Additionally you won’t have to spend to view profiles, accept matches, and flirt, among alternative activities. Also, OurTime is a sister site of complement, which means you know it is possible to count on it.

Submit a get in touch with Form

If you miss out the calling window, OurTime is generally contacted 24/7 via their contact page, and you need to receive a response within 48 hours. Once again, you can easily send this email no matter what the condition can be.

The assistance page, leading one the contact page, offers a bunch of choices to attempt to solve your problem immediately and without the need to send a message. For example „Best ways to cover my personal profile?“ „what’s the position of my profile?“ „we forgot my e-mail or password,“ and „suits never meet my criteria.“

Send a Letter to Dallas, Texas

For those who prefer snail mail or should send OurTime documents (not money!), you really have several choices. Specifically, folks Media operates OurTime also sites, including BlackPeopleMeet, and this is the company it’s also important to send letters to. You can find three mailing address contact information you can utilize based your situation:

Submit support problems here: customer service, PO package 25472, Dallas TX, 75225.

Give privacy problems right here: Privacy Officer, People news, 8750 N main Expressway Ste 1400, Dallas TX, 75231

Send particular condition Cancellation terms and conditions right here: individuals Media Inc, Attn: Cancellations, PO package 12627, Dallas TX, 75225

In cases like this, please peruse this vital notice from individuals Media: „The subsequent provisions are added to this Agreement for Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, and Wisconsin members: You, the customer, may terminate this contract, without penalty or obligation, anytime ahead of midnight regarding the initial contract vendor’s next business day pursuing the original day with this agreement, excluding Sundays and holiday breaks. To cancel this agreement, email or deliver a signed and outdated observe which says that you, the buyer, tend to be canceling this contract, or words of similar effect.“

Whatever path You Take, OurTime Can Help

Whenever a problem develops throughout your OurTime experience, you don’t need to fret as it’ll get resolved very rapidly. Or maybe you just want to say something to the group — in any event, they may be really receptive and friendly. Do not be timid — go on and phone or send a message or page, and OurTime are here for you.

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